Terms of Service
Last Updated: January 2025
1. Acceptance of Terms
By accessing and using The Procurement Solution website and services, you accept and agree to be bound by these Terms of Service and all applicable laws and regulations of Pakistan. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2. Use License
Permission is granted to temporarily access and use The Procurement Solution website for personal and commercial procurement purposes. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose other than procurement
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
- Transfer the materials to another person or "mirror" the materials on any other server
3. Account Registration
To use certain features of our service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
4. Orders and Payment
4.1 Order Placement
All orders are subject to product availability and our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product unavailability
- Errors in pricing or product information
- Fraudulent or suspicious activity
- Violation of these Terms of Service
4.2 Pricing
All prices are displayed in Pakistani Rupees (PKR) and are subject to change without notice. Prices do not include applicable taxes, which will be added to your order total as required by Pakistani tax laws.
4.3 Payment
We accept the following payment methods:
- Cash on Delivery (COD)
- Bank Transfer
- Credit/Debit Cards (subject to verification)
Payment must be received before or at the time of delivery, as applicable.
5. Delivery and Shipping
Currently, our services are available in Lahore, Pakistan. We will make reasonable efforts to deliver products within the specified timeframe. Delivery times are estimates and not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier.
6. Returns and Refunds
Returns and refunds are subject to the following conditions:
- Products must be returned in original condition, unused, and with original packaging
- Returns must be requested within 7 days of delivery
- Refunds will be processed within 14 business days after receipt and inspection of returned items
- Shipping costs for returns are the responsibility of the customer, unless the product is defective or incorrect
- Customized or personalized products are not eligible for return unless defective
7. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of The Procurement Solution or its content suppliers and is protected by Pakistani copyright and trademark laws. Unauthorized use may violate copyright, trademark, and other laws.
8. Prohibited Uses
You may not use our website or services:
- For any unlawful purpose or to solicit others to perform unlawful acts
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or any other type of malicious code
- To collect or track the personal information of others
- To spam, phish, pharm, pretext, spider, crawl, or scrape
9. Disclaimer
The materials on The Procurement Solution website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
10. Limitations of Liability
In no event shall The Procurement Solution or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our website, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage.
11. Indemnification
You agree to indemnify, defend, and hold harmless The Procurement Solution, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of our website or violation of these Terms of Service.
12. Modifications
We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last Updated" date. Your continued use of the website after such modifications constitutes acceptance of the updated terms.
13. Termination
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service. Upon termination, your right to use the service will cease immediately.
14. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.
15. Contact Information
If you have any questions about these Terms of Service, please contact us:
The Procurement Solution
Address: 1st Floor Flat Military Accounts Plaza, Near Zaheer Chowk College Road, Lahore
Phone: +92-366-356196
Email: info@theprocurementsolutions.com