Privacy Policy
Last Updated: January 2025
1. Introduction
The Procurement Solution ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services in accordance with the laws of Pakistan, including the Prevention of Electronic Crimes Act, 2016, and the Personal Data Protection Bill.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Name, email address, phone number, and postal address
- Company name and business registration details (if applicable)
- Payment information (processed through secure third-party payment gateways)
- Order history and transaction records
2.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders and inquiries
- To improve our website and services
- To send you marketing communications (with your consent)
- To comply with legal obligations under Pakistani law
- To prevent fraud and ensure security
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our website and conducting our business
- Legal Requirements: When required by law or to comply with legal processes in Pakistan
- Business Transfers: In connection with any merger, sale, or acquisition of our business
- With Your Consent: When you have given explicit consent for sharing
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights Under Pakistani Law
As a data subject, you have the following rights:
- Right to Access: You can request access to your personal data we hold
- Right to Rectification: You can request correction of inaccurate or incomplete data
- Right to Erasure: You can request deletion of your personal data (subject to legal obligations)
- Right to Object: You can object to processing of your personal data
- Right to Data Portability: You can request transfer of your data to another service provider
To exercise these rights, please contact us at: info@theprocurementsolutions.com
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie preferences through your browser settings.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by Pakistani law.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
The Procurement Solution
Address: 1st Floor Flat Military Accounts Plaza, Near Zaheer Chowk College Road, Lahore
Phone: +92-366-356196
Email: info@theprocurementsolutions.com
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.